This translation is for convenience. If it differs from the Chinese version, the Chinese version prevails.

Close your SynAgent account

Applies to the SynAgent WeChat Mini Program and the web version

In the Mini Program

Open "Me" > Delete account, then confirm with WeChat. On the web version, open Settings > Account > Delete account, then enter your password to confirm. Closing takes effect immediately and cannot be undone.

Without the Mini Program

Email support@zhiyuwujie.top from your account email and ask us to close your account. If you sign in with WeChat, please tell us your account nickname. We may ask you to confirm the request.

What is deleted

Your profile, photos, Suki's notes, what she has learned about you, remaining credits, invite codes, your conversations with her, and your conversations with your companions, which also disappear for the other person.

What may be kept

• Backups, for up to 30 days.
• Reports involving you, but without the link to your account.
• Failed sign-in records and feedback you sent us, for security and customer support, and for the periods required by laws and regulations.

For details, see the Privacy Policy.